When you use this website, you trust us with your information.

This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully. And remember, you can find controls to manage your information and protect your privacy in the paragraphs below.

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to LIFEdata so whether you are new to this website or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.

DATA WE COLLECT

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak or autocomplete some information to make your navigation seamless and save you time.

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If you fill one of our contact forms, book a consultation or write us, we'll collect:

• Name
• Last name
• Email
• Phone
• Country
• All the info you'll write us, such as calendar details or other members you add
• Your IP.

This information is used mainly to get back in touch with you about your inquiry.

We have no automatic opt-ins on the website.
We care about your privacy: you can cancel anytime writing to hi@lifedatax.com

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What personal data can we collect:

• Information you give us. For example, our contact form. When you sign up, we’ll ask for personal information, like your name, email address and telephone number;
• Location information. When you access this website, we may collect and process information about your actual location. We use various technologies to determine location, including IP address and cookies;

• Cookies that may uniquely identify your browser and information that you previously entered;

• Cookies and similar technologies, Internet Protocol Address, Device information may be collected through Google Analytics and Google products features to identify your browser or device and analyze the traffic. For more information about them, please visit Google’s privacy policy. EU user consent policy: Disclosures and consents are obtained from end users in the European Union where EU data protection law requires such disclosures and consents.

HOW DO WE USE YOUR DATA

We use the information we collect to improve your experience. They will be used for marketing and sales consultancy.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is Google Analytics, Google products, Facebook and Linkedin Analytics, and any third party plugin used to make this website functional, and which can have access to your data. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer.
This website can be hosted in countries different than yours so your personal information can be located on a server located outside the country where you live.

Information is accessed mainly by automated software and procedures or by Sub-processors' personnel and consultants.

Data processor

LIFEdata.AI SA, via Massimiliano Magatti 1, 6900 Lugano, Switzerland
Email: hi@lifedatax.com

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SUB-PROCESSORS

TRANSPARENCY

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

Access your personal information
You can have access to your personal information writing to hi@lifedatax.com. If that information is wrong, we'll work to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Delete your personal information
To delete your personal information just send an email to hi@lifedatax.com with subject “Delete my data”. We may keep non-personally identifiable information, for example to show trends about the number of contacts.

Anonymous use
You may also set your browser to block all cookies, including cookies associated with our website. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

Information we share
We do not share personal information with companies, organizations and individuals outside of the list of third party processor unless one of the following circumstances applies:

With your consent
We will share personal information with companies, organizations or individuals when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

For legal reasons
We will share personal information with companies, organizations or individuals if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process or enforceable governmental request
• Detect, prevent, or otherwise address fraud, security or technical issues
• Protect against harm to the rights, property or safety of LIFEdata, our users or the public as required or permitted by law
• We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If our company will be involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

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INFORMATION SECURITY

We work hard to protect your information from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We encrypt many of our services using SSL
• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems
• We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

COMPLIANCE AND COOPERATION WITH REGULATORY AUTHORITIES

We regularly review our compliance with our Privacy Policy, especially the GDPR. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

UPDATES

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

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_{Last update: 08/01/2025}

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